Shipping policy
Delivery and installation
Equipment bought from GymFitOut Dubai is delivered by our own team. Delivery is free on orders above a minimum value that depends on your location, starting at AED 200 in the UAE. For smaller orders, delivery is quoted before you commit.
Installation by our technicians is included for equipment delivered in the UAE. It does not cover brackets, pull up bars, punching bag hooks or basketball hoops. Items that need drilling are inspected first and fitted on our technicians' advice.
Lead times
- UAE, items in stock: usually 2 to 4 business days.
- Rentals: usually 24 to 48 hours.
- Imported or special order items: the lead time is stated on your quotation.
- Saudi Arabia, Kuwait, Qatar, Bahrain and Oman: usually 8 to 12 business days, with delivery quoted individually. Installation is available in the UAE only.
Lead times are estimates and can move with supplier, shipping or customs delays.
Access to your property
Please make sure we have suitable access on the day, including building or community approvals, parking, lift access and enough space for the equipment. A failed delivery, return visit or extra work caused by access issues may be charged.
Full details are in our Delivery, Return and Warranty Policy.